Terms of Use – Heydudk

Welcome to Heydudk (www.heydudk.com, “Website”), an online platform dedicated to offering gender-inclusive shoes for men, women, and shared styles. These Terms of Use (“Terms”) govern your access to and use of the Website, as well as any content, features, or services made available through it (collectively, “Services”). By accessing or using the Website or Services, you (“User,” “you”) agree to be bound by these Terms, our Privacy Policy, and our Terms of Purchase (if you make a purchase). If you do not agree to these Terms, please refrain from using the Website or Services.

1. Eligibility to Use the Website

To access and use the Website and Services, you must meet the following criteria:

  • Be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher);
  • Possess the legal capacity to enter into a binding contract (if accessing the Website on behalf of a business or organization, you must have the authority to bind that entity to these Terms);
  • Provide accurate, complete, and up-to-date information when creating an account or interacting with the Services (e.g., correct shoe size preferences for men’s/women’s fits);
  • Comply with all applicable laws, regulations, and these Terms.

We reserve the right to restrict, suspend, or deny access to the Website for any User who fails to meet these eligibility requirements or violates these Terms.

2. Account Creation and Management

2.1 Account Registration

To unlock certain features of the Website (e.g., saving favorite shoe styles, tracking orders, accessing size guides for gender-inclusive fits), you may need to create a Heydudk account. When registering, you agree to:

  • Choose a secure password and keep it confidential (you are solely responsible for all activities conducted under your account);
  • Update your account information promptly if it changes (e.g., email address, shipping address, preferred shoe size for men’s/women’s styles);
  • Notify us immediately at [email protected] if you suspect unauthorized access to your account (e.g., unknown login activity, changes to saved shoe preferences you did not make).

2.2 Account Responsibility

You are fully responsible for all actions taken through your account, including any purchases of shoes, communications with our team, or content shared. We are not liable for any loss or damage resulting from your failure to protect your account credentials (e.g., sharing passwords) or monitor account activity. We may, at our discretion, suspend or terminate your account if we detect unauthorized use, fraud, or a violation of these Terms.

3. Permitted Uses of the Website

You may use the Website and Services only for lawful, non-commercial purposes that align with these Terms, including:

  • Browsing the Website to view product details (e.g., men’s sneakers, women’s boots, unisex slides), size guides (for gender-specific or shared fits), and policy documents (e.g., return rules for shoes);
  • Creating an account to save preferred shoe styles (e.g., a pair of shared hiking boots you want to purchase later) and track order status;
  • Placing orders for shoes in accordance with our Terms of Purchase;
  • Subscribing to our newsletter (if you opt in) to receive updates on new gender-inclusive shoe collections, exclusive offers, or styling tips for men’s/women’s wear;
  • Contacting our customer support team for assistance with account issues, product inquiries (e.g., “Do your unisex loafers run true to size?”), or order-related concerns (e.g., tracking a missing pair of women’s sandals).

4. Prohibited Uses of the Website

You agree not to use the Website or Services for any of the following prohibited activities, which may result in immediate account termination or legal action:

  • Accessing, modifying, or attempting to bypass the Website’s security features (e.g., hacking, data scraping, using automated bots or scripts to collect shoe images, pricing, or size data without permission);
  • Uploading, posting, or transmitting any content that is illegal, harmful, offensive, defamatory, discriminatory, or infringing (e.g., malware, hate speech, copyrighted shoe designs or brand logos without authorization);
  • Impersonating another person or entity (e.g., pretending to be Heydudk staff, using a fake name to mislead other Users or our team about shoe purchases);
  • Interfering with the Website’s operation (e.g., overloading servers, disrupting navigation to shoe category pages, blocking access to size guides);
  • Using the Website to engage in fraud or illegal transactions (e.g., using stolen payment methods to purchase shoes, placing fake orders for men’s/women’s styles);
  • Reselling, distributing, or reproducing Website content (e.g., shoe product descriptions, photos of gender-inclusive designs, brand logos) for commercial purposes without our prior written consent;
  • Violating any applicable laws, regulations, or third-party rights (e.g., privacy laws when sharing others’ information, trademark laws when using our “Heydudk” brand name).

5. Intellectual Property Rights

All content on the Website—including product images (e.g., photos of men’s boots, women’s sneakers, unisex slides), descriptions, logos, brand names (“Heydudk”), graphics, text, software, and design elements (collectively, “Intellectual Property”)—is owned by Heydudk or our licensors. These Intellectual Property rights are protected by copyright, trademark, and other applicable laws worldwide.

You may not:

  • Reproduce, copy, distribute, modify, or create derivative works of any Intellectual Property without our explicit written permission;
  • Use our trademarks (e.g., “Heydudk”) or logos in any way that could cause confusion (e.g., implying affiliation with your own business) or dilute their value;
  • Remove or alter any copyright, trademark, or proprietary notices on the Website or its content (e.g., removing watermarks from shoe photos).

If you wish to use any of our Intellectual Property (e.g., sharing a photo of our unisex sneakers for non-commercial purposes, featuring our shoes in a blog post), please contact us at [email protected] to request permission.

6. Website Content and Availability

6.1 Content Accuracy

We strive to ensure that all Website content (e.g., shoe product details, pricing, availability, size guides for men’s/women’s fits) is accurate and up-to-date. However, we do not guarantee the completeness, correctness, or timeliness of this content. For example:

  • Shoe colors may vary slightly from on-screen displays due to device settings (e.g., a pair of men’s navy sneakers may appear darker on a phone screen than in person);
  • Product availability may change without notice (e.g., a popular unisex sandal style selling out quickly);
  • Sizing information may include general guidelines—we recommend referring to our detailed size charts or contacting support for personalized fit advice (e.g., “Are your women’s wide-fit boots suitable for men’s narrow feet?”);
  • Pricing errors may occur occasionally—we reserve the right to correct such errors and cancel or adjust orders as needed (see our Terms of Purchase for details).

6.2 Website Availability

We aim to make the Website accessible 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to:

  • Scheduled maintenance or updates (we will post notices on the Website when possible, especially during peak shoe-shopping seasons);
  • Technical issues (e.g., server outages, internet disruptions);
  • External factors (e.g., cyberattacks, natural disasters).

We are not liable for any loss or inconvenience caused by temporary unavailability of the Website or Services (e.g., missing a sale on men’s winter boots due to downtime).

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or platforms (e.g., social media pages, payment processors like PayPal, shipping carriers like DHL, shoe care product retailers). These links are provided for your convenience only, and we do not control or endorse the content, policies, or practices of third-party sites.

You access third-party links at your own risk, and we are not liable for any loss, damage, or harm resulting from your use of third-party services (e.g., issues with a payment processor when purchasing shoes). We encourage you to review the terms of use and privacy policies of any third-party sites before using them.

8. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND—EXPRESS OR IMPLIED. HEYDUDK DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY (e.g., that a pair of shoes will be free of defects) and FITNESS FOR A PARTICULAR PURPOSE (e.g., that men’s hiking boots will be suitable for outdoor use);
  • WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
  • WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF WEBSITE CONTENT (e.g., size guides, shoe material descriptions).

THIS DISCLAIMER APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS SECTION MAY NOT APPLY TO YOU.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEYDUDK SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, REVENUE, OR DATA;
  • INCONVENIENCE, DELAYS, OR DISRUPTIONS TO ACCESS (e.g., missing a promotion for women’s sneakers due to website downtime);
  • DAMAGES RESULTING FROM ERRORS OR INACCURACIES IN WEBSITE CONTENT (e.g., ordering the wrong shoe size due to a guide error);
  • DAMAGES CAUSED BY THIRD-PARTY LINKS, SERVICES, OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT (e.g., a fraudulent purchase of men’s shoes through your compromised account).

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED $100 USD, OR THE AMOUNT YOU PAID FOR SHOES (IF YOU MADE A PURCHASE), WHICHEVER IS HIGHER.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THIS SECTION MAY NOT APPLY TO YOU.

10. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our business practices, legal requirements, or the Website’s features (e.g., adding a shoe customization tool for gender-inclusive styles). When we make changes, we will revise the “Last Updated” date at the top of these Terms and post the updated version on the Website.

The updated Terms will take effect immediately upon posting for all new and existing Users. By continuing to use the Website or Services after the updated Terms are posted, you agree to be bound by the revised terms. We encourage you to review these Terms periodically to stay informed of any changes.

11. Termination

We may terminate or suspend your access to the Website or Services at any time, without prior notice, if:

  • You violate these Terms, our Privacy Policy, or our Terms of Purchase;
  • We suspect fraudulent, illegal, or unauthorized activity associated with your account (e.g., multiple failed payment attempts for shoes);
  • You fail to meet the eligibility requirements outlined in Section 1.

Upon termination, your right to use the Website and Services will immediately cease. Sections 5 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), and 12 (Governing Law) will survive termination.

12. Contact Us

If you have questions, concerns, or requests regarding these Terms of Use or your use of the Website, please contact our customer support team at:

Email: [email protected]

Website: www.heydudk.com